Terms and Conditions

When you book a reservation on the website you agree to the Terms and Conditions of This Rental Agreement as a legal and binding document. So please read it carefully, it’s a binding agreement that governs your reservation with us and our cancellation policy along with other terms and conditions governing your stay at one of our Travel Apartments.

In consideration of the monies received and the mutual promises contained herein, Realty Signature Suites (Manager) of the subject property hereby agrees to give a license to use the Property to the undersigned, (herein referred to as Guest), on the property and dates described on the reservation form and in the confirmation e-mail, under the conditions stated herein.

Advance Payment: Guest agrees to pay Manager an Advance Payment (50% of total rental) in the amount specified on the reservation form and in a confirmation e-mail. Advance payment of 50% of the total rental amount is used to secure the property for advance reservations and is due at the time the reservation is made. Reservation booked within 30 DAYS OF CHECK-IN DATE. If you’re booking within 30 days of your check-in date, full payment of your rental charge is due when you book your Reservation.



Cancellation if you cancel your reservation 30 days prior to your check in date will receive 100% refund. Cancellation if cancel more than 14 days before check in date receive 50% refund. Cancellation on the 14th day before check in 0% refund.


Final Payment: Guest agrees to pay Realty Signature Suites/ Manager the final payment 30 days prior to their arrival dates in the amount specified on the reservation form and in a confirmation e-mail. This amount will automatically be charged to the card on file for the reservation.

Check-in: Check-in begins at 4:00 PM on the Arrival Date specified on the reservation form and in a confirmation e-mail. Checkout time: Checkout is NO LATER than 11:00 AM on the Departure Date specified on the reservation form and in the confirmation e-mail.



Pets: No Pets are allowed on the property at any time. Violation of the "No Pets" stipulation is grounds for immediate removal without refund.

Smoking Prohibited: All properties are NON Smoking properties and any form of smoking is prohibited inside the properties. Smoke & Carbon Monoxide Detectors: Guests are required to promptly report inoperative smoke detector(s) and Carbon Monoxide detectors to Manager.

Property Inspections: All problems, including inadequate cleaning and damage, must be reported to Manager within 24 hours of check-in for prior guest to be held responsible. Manager reserves the right to enter premises at any time for the purpose of effecting necessary inspections, repairs or maintenance.



Notification: It is Guest's sole responsibility to inspect the Property upon arrival. In addition to inspecting the smoke detectors, Guest agrees to inspect the entire property to ensure that it is free of hazards and properly equipped. Specific Properties are equipped for the elderly and handicapped upon request when available. Guest assumes the entire risk of injuries arising from the use of the Property. Guest will ensure that the Property has a secure shower or bathtub mat and that the Guest takes reasonable measures to prevent slips in the bathroom, on staircases, steps, on balconies, and throughout the Property. Guest agrees to take a higher degree of care in the use of the Property because of the age of the structures on the Property.



Realty Signature Suite in a effort to help keep our communities secure for our neighbors and guest . We perform a public-records search on all prospective occupants of our Rental Units. We require government photo I.D of all occupant . Realty Signature Suites reserves the right to cancel a reservation if the public records search shows any information that we, at our sole discretion, feel would increase the risk of damage to our rental units. We also reserve the right to share all occupants’ names, Rental Unit assignment, and arrival/departure dates with the property owner, who also has the right to cancel your reservation. Realty Signature Suites reserves the right to share with property staff the names of occupants who are authorized to be on the property. If a cancellation occurs as a result of a public records search, you will be entitled to a full refund.



Occupancy: The maximum number of occupants allowed in the Property is specified in the reservation. Children over the age of 3 are counted. Overcrowding or misrepresentation is grounds for immediate revocation of the license to the Property and removal of Guest without refund. The Guest is the person who will occupy the Property. Parents may not book Properties for their children. The Guest must be present at the Property for the time of the reservation and take full responsibility for the Property. Please respect the occupancy limits: One-bedroom Rental : 4 people. Two-bedroom Rental : 6 people. Three-bedroom Rental 8 persons

Small children are the responsibility of the Guest. Children should not roam free on balconies, climb on furniture, hang out of windows, or engage in other unsupervised activities. Use is at your own risk. Guest takes full responsibility for all lost or broken items and any damages to the property of any kind.



Restrictions on Property Use: Guests are prohibited from engaging in any unlawful activity or any other activity that constitutes a nuisance. Violation of this provision will result in immediate eviction without refund, and Guest will be held liable for any damages to the Property, contents, and grounds. All Guests must comply with the Complex Declaration and any Rules and Regulations required by the Complex

Subletting and Assignment: Guest may not sublet, sub license or otherwise grant any rights to the Property.



Property Use: The Property may not be used for any activity in violation of local, state or federal laws, or Tennessee Insurance rules and regulations.

Attorney's Fees: If Manager consults legal counsel or professional collection service for collecting any amounts due to Manager under this Agreement, Guest shall be responsible for all costs of litigation and/or collection in case of such, including actual attorney's fees.

Limitations on Rental: Manager will not be liable for circumstances beyond their control, including but not limited to appliances or air-conditioning/heating failure, other mechanical failures, unfavorable weather, disruption of utility services including cable television, etc. There will be no relocation, rental pro-ration or refund in the event of such circumstances. In the event Manager is unable to deliver the Property to Guest because of property sale, property Manager decision, fire, mandatory evacuation, eminent domain or Acts of Nature, or if the property is unavailable because of construction delays or lack of utilities, Guest agrees that Manager's sole liability, as a result of any of these conditions, will be a full refund of all payments tendered by Guest. Guest expressly acknowledges that in no event will Manager be held liable for any other condition out of the control of the Manager, or for any incidental or consequential damages, including but not limited to, expenses that result from moving or for any other losses.



Tenancy: The Guest acknowledges that this is NOT a tenancy for the Property. The Property is not rented for long term occupancy. Taxes may apply for stays less then 30 days and treated as a transient occupancy, akin to hotel accommodations. Property laws do not apply to the license granted herein, and the Guest may be removed as a trespasser immediately upon termination of this license. Extra guest are your responsibility. The Property is rented on regular short term periods and for a significantly higher rate than a non-vacation rental. Often a Guest is scheduled to begin occupancy in the Property on the same day as the checkout day of another prior Guest. If Guest stays even one additional day, Manager would face significant logistical problems with the next Guest, including possible liability. As such, Guest agrees to vacate immediately on the checkout day at 11:00 a.m. Failure to do so will entitle Manager, in addition to all other remedies available to it, to have Guest ejected by law enforcement as a trespasser and to physically remove Guest and all of Guest's possessions from the Property (for which Guest hereby grants permission and consent) and obtain damages and injunction relief against Guest. The onsite building staff is not associated with Realty Signature Suites. So, if you need something, send us a chat or just give us a call at 901-500-0633 or 901900-1654. Our Customer Services staff will assist you to ensure you a have a great experience staying with us.



Indemnification: Guest agrees to release Realty Signature Suites and Staff from and against all liability should anyone be injured upon the premises during the term of occupancy resulting from any cause whatsoever, except in the case of personal injury caused by willful gross negligence on the part of the Realty Signature Suites and Staff.



Effective Date: Notwithstanding anything to the contrary, this Occupancy Agreement is binding and effective when no signature is required, and Guest's affirmative assent to the terms is expressed by Guest's reservation of the unit. If Guest desires to terminate this agreement due to lack of assent, he/she must do so within 24 hours of the date the reservation was made.

Governing Law: The terms and conditions stated herein will be interpreted by and governed under the laws of the State of Tennessee and any action arising out of this agreement shall be litigated in the State of Tennessee.



Attorney's Fees: In the event of any action or proceeding commenced by any party, the prevailing party in such action or proceeding shall be entitled to recover from the other party all cost and expenses thereof, including actual attorney's fees and cost.

Invalid Provisions: If any provision of this Agreement is held to be illegal, invalid or unenforceable under present or future laws effective during the term hereof, such provision shall be fully sever able and this Agreement shall be construed and enforced as if such illegal, invalid or unenforceable provision had never comprised a part hereof; and the remaining provisions hereof shall remain in full force and effect and shall not be affected by the illegal, invalid or unenforceable provision or by its severance hereof. Furthermore, in lieu of such illegal, invalid or unenforceable provision there shall be added automatically as a part of the Agreement a provision as similar in terms to such illegal, invalid or unenforceable provision as may be possible and still be legal, valid or enforceable.



Entire Agreement: This Agreement sets forth the entire understanding of the parties and supersedes all prior agreements or understandings, whether written or oral, with respect to the subject matter hereof. No amendment or modification hereto shall be binding unless made in writing and signed by the parties hereto.

Waiver: The waiver by either party hereto of a breach of any term or provision of this Agreement shall not operate or be construed as a waiver of a subsequent breach of the same provision by any party or of the breach of any other term or provisions of this Agreement.



_____________________________________________________________________________________



We highly recommend that all guests purchase travel insurance to protect Guests from anything that is out of the Guests control.



Travel Insurance

Protect your trip from Cancellation, Delays, and Emergencies

Protect your trip investment.

Travel is one of life’s great joys… even the most carefully planned trip can be complicated by unforeseen events. Whether it’s lost luggage, canceled flights, or a medical emergency, an unexpected mishap can turn your trip into a taxing experience. Our travel and rental protection services are designed to protect you. Our goal is to save you money, safeguard your journey, and make your stay memorable for all of the right reasons.

Coverage Questions? Call 888-933-1113

Travel Protection (sometimes also referred to as “Cancellation Insurance”) is an optional but recommended insurance plan that provides a wide array of significant levels of coverage for when things go wrong before and during your vacation or business. Protect your trip with confidence!

What’s covered?

Travel Protection is for sudden, unforeseen circumstances that may arise, that could force you to cancel or interrupt your vacation plans. With this plan, you protect the money you have invested in nonrefundable deposits and prepayments that can add up to hundreds or thousands of dollars. This plan also covers accident and medical costs that in many instances may not be covered by health insurance.* While rare, this plan also covers losses from hurricanes, acts of terrorism and other events and situations, all outlined in detail in your policy.

Here are some common scenarios where Travel Protection offers benefits.

Trip Cancellations due to unforeseen circumstances

Trip Interruptions

Certain Travel & Baggage Delays

Certain Medical & Dental Expenses

Medical Evacuation & Repatriation.

To purchase Travel Insurance for your trip (if you have not already), Click Here.

Contact

realtysignaturesuites
James Finnie
P.O. Box 181489 Memphis, Tennessee 38181
+19015000633

Follow Us